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Tuesday March 19, 2019, 00:25 AM
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Let your memories live forever!
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Recent
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Mr. SirEdmun..
(1930-2008)
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Mrs. Subadra
(1940-2000)
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Mr. G s
(1957-1957)
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Plant a memorial tree honouring your loved one
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FAQ

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  • Frequently asked questions :
  • What is Bharat Memorials?
    • Memorial Websites are a beautiful and powerful way to honor a lost loved one. Personalized with eulogies, condolences, candles, photos, music and more, these websites are a permanent way to share memories with family and friends from anywhere in the world.
      Features include :
      Biography - Write their life story and highlight major events and experiences
      Tributes & Condolences - Friends and family can leave messages and prayers of love
      Photo Albums - Upload and collect up to 300 captioned photos to share
      Audio & Video Clips - Host up to 15 songs and videos to remember them by
      Candles - Guests can visit and light virtual candles with short notes attached
      Family Tree - Link generations together and explore their ancestry
  • How much does it cost?
    • Creating a Memorial Website is completely free, and hosting it online is free for the15 days. After that time, because of maintenance costs, a minimal fee is required to keep the website online and accessible.View the detailed cost of website and You can select a payment method when you first create the Memorial Website, or any time during the 15 days trial.
  • I've Forgotten My Password ?
    • Click on ’Forgotton Password’ on your site page and enter the e-mail address you provided when you created your site. You will then receive an e-mail with a new password. Log in using that password then change it to something more memorable by clicking on ’edit site details’. Please note that the e-mail may be delivered to your spam/junk mail.
  • The system won't accept my password when creating a new site ?
    • Please ensure you have chosen a password which is a minimum of 8 characters long, and includes at least one letter and one number
      e.g. 1234567a or password1
      If you have done this but still cannot move forward then check that you have completed all the fields on that page not left any fields blank. You should also check that you have not used any punctuation such as & or , in any field other than your e-mail address. Punctuation can be used as normal within the text of any Eulogy, Message or Candle.
  • How can I change my password?
    • Log in using your current password then click on ’edit site details’. You need to enter your new password twice then click on update details.
  • How can I obtain a password for a site created by Admin?
    • If you are a family member or friend of someone that our Admin Department have created a site for and you would like a password to access their site please click on ’Contact Us’ to send us an e-mail. Please include the name of the site, your name and your reason for requesting a password e.g. a friend or family member wanting to update the site.
  • How do I upload music onto my site?
    • Log in using your password then click on ’edit music’. All music has to be in MP3 format.
  • The music I uploaded isn't playing
    • Once you have uploaded music, if you normally access your site through a link, favourites or bookmark you will need to re-save the site in your favourites/bookmark by visiting the gonetoosoon.co.uk homepage then searching for your site.
  • The music on the site keeps stopping and starting
    • This is probably due to the speed of your internet connection which causes a delay in the music being uploaded. If you keep the music running it will eventually play continuously. We are looking into upgrading the site in the near future to prevent this from happening however it is a very costly piece of software and we don't have any funds at present to pay for this.
  • I'm having problems uploading photos ?
    • All photos must be in jpeg format and no larger than 1mb files. If you are still having problems then please attach your photos to an e-mail and send them to info@gonetoosoon.co.uk and our photo editor will upload them for you.
  • I'm having problems lighting a candle/leaving a tribute ?
    • Please ensure that you complete every field and don’t leave any fields blank. Do not use any punctuation like & or – or, unless it is in the e-mail address or main text of your message. If you are still having problems click on ’contact us’ and we will try to resolve your issue.
  • How do I change the template on my site?
    • Log in using your password.
      Click on ’edit template’
      Choose from the selection of templates on the drop down list.
      Click on ’change template’.
  • How can I contact the person who created each site?
    • On the right hand side of each site, the second box down gives the name of each site creator and an e-mail link to them by clicking on ’contact me’.
  • How can I remove my site?
    • Log in using your password.
      Click on ’edit site details’.
      Click on ’remove this site’.
      This process cannot be reversed and you will need to create a brand new site if required again.
  • How can I change the contact details?
    • SLog in using your password.
      Click on ’edit site details’
      Amend the relevant information then click on ’update details’.
  • How can I change the main photo on my site?
    • Log in using your password, then click on ’add/edit photos’
      Next to the photo you want to use as the main picture click on the * icon.
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